Refund & Return Policy – Melara Orthopedic Pillow

We want you to be happy with your Melara Orthopedic Pillow. This page explains how returns and refunds work.

Who handles refunds

All orders are placed and fulfilled through the official seller at selffiter.com. Returns, exchanges and refunds are therefore processed by that seller according to the guarantee and return terms shown on the order page at the time of your purchase. Please review those terms before ordering.

General guidance

Keep your order confirmation and any tracking details.
Contact the seller's customer support as soon as possible if there is a problem.
Returned items may need to be in their original packaging and condition, depending on the seller's terms.
Refunds are usually issued to the original payment method once the return has been received and checked.
Shipping costs may or may not be refundable, according to the seller's policy.

Damaged or incorrect items

If your pillow arrives damaged or you received the wrong item, take photos of the product and packaging and contact the seller's support team promptly with your order number.

Need help?

If you're unsure how to start a return or can't reach the seller, contact us and we'll do our best to point you in the right direction.